AI receptionist for e-commerce and Shopify
Never miss a shopper.
Your AI receptionist answers orders, stock, and deals — right on your online store.
Linen shirt
From €48
Canvas tote
From €48
Daily knit
From €48
Soft trousers
From €48
Punctual
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Support tickets shouldn’t run your store.
“Where is my order?” fills the inbox. Stock questions pile up after hours. Punctual Commerce answers shoppers instantly with live store data — so your team focuses on what matters.
What shoppers can ask
Grounded in your catalog and order data — not a static FAQ page.
Orders
Tracking, status, shipping ETAs, and returns guidance.
“Where is order #4821?”
Products
Specs, variants, recommendations, and comparisons.
“Is this shirt available in sand?”
Stock
Live availability, restock signals, and size alternatives.
“Do you have size M left?”
Discounts
Active codes, bundles, and eligibility rules.
“Any discount for first orders?”
FAQs
Shipping, payments, policies — in your brand voice.
“How long is shipping to Porto?”
Try the conversation yourself
Switch scenarios and replay — the same experience shoppers get on your site.
Punctual Commerce
Typing…
How it works
Works with Shopify and custom integrations. Live in days, not months.
Step 1
Connect your store
Plug into Shopify or a custom integration. Catalog, orders, and inventory sync automatically.
Step 2
Teach the agent
Add policies, tone, and FAQs. The agent stays grounded in your real data.
Step 3
Chat on your site
Embed the receptionist. Shoppers get answers 24/7 — you get fewer tickets.
Built for European merchants
Early access is open — book a demo and we’ll prototype on a store like yours.
“We needed something that knew our catalog — not another generic chatbot. Punctual Commerce is exactly that direction.”
- GDPR-minded
- EU-focused
- Shopify + custom integrations
- WhatsApp demo in minutes
FAQ
An AI receptionist for e-commerce websites. It answers customer questions in your on-site chat using live store data.
Ready to give shoppers instant answers?
Book a WhatsApp demo — we’ll show Punctual Commerce on a store like yours.
Book a demo